Who we are and what this covers
HyprDev LLC operates Deuce Plus One. This policy covers the Deuce Plus One iOS app, deuceplusone.com, and related support services.
Deuce Plus One is built for players, parents, and coaches. Because tennis profiles may relate to junior players, account holders should add and share a minor's information only when they have authority to do so.
Information we collect
We collect information you provide, information created while using the service, and limited technical information needed to operate it.
- Account information, including name, email address, account identifier, sign-in records, and profile image.
- Player information, including name, age or age range, section, division, handedness, approved family or coach relationships, and linked public-profile identifiers.
- Tennis information, including matches, scores, point logs, opponents, events, journal entries, scouting notes, and stats calculated from recorded matches.
- Public tennis information returned by providers such as USTA, WTN, ITF, UTR, and tournament operators when you search for or link a profile or event.
- Location information when you allow location access to search for nearby events. You can search by city, ZIP code, or section instead.
- Device and service information needed for authentication, security, push notifications, app version support, and subscription entitlement checks.
- Website request information ordinarily supplied to a hosting provider, such as IP address, browser type, and requested page.
How we use information
We use information to provide the features you request and keep the service reliable.
- Create accounts and restore player, match, event, and journal information across supported devices.
- Calculate match analysis, display career progress, and prepare reports requested by the user.
- Manage approved access among players, parents, coaches, teams, and roster staff.
- Search public tennis sources, refresh linked profiles, track events, and deliver requested reminders or push notifications.
- Process subscription status, provide support, prevent fraud or misuse, diagnose failures, and comply with legal obligations.
Junior players and family access
Parents and guardians should review the information entered for junior players and the people they approve. Coaches do not receive access merely because a player appears on a roster; the required player or parent approval must be completed.
If you believe a child's information was added without proper authority, contact us so we can investigate and take appropriate action.
Retention and deletion
We retain account and tennis information while it is needed to provide the service and for legitimate security, backup, dispute, and legal purposes. Retention periods vary based on the type of record and why it is kept.
You can request account deletion from Settings in the app. A completed request removes or de-identifies information as required, although limited records may be retained when required by law or a legitimate operational need. Deleting a Deuce Plus One account does not cancel an Apple subscription.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information and to appeal certain decisions.
- Update player and account details from the app where those controls are available.
- Manage linked access and unlink supported public profiles.
- Change location, calendar, photo, and notification permissions in iOS Settings.
- Request account deletion in the app or contact us with a privacy request.
Security
We use encrypted network connections, authentication controls, database access policies, and operational safeguards designed to protect information. No storage or transmission system can be guaranteed completely secure. Keep your credentials private and contact us if you suspect unauthorized access.
Data location and transfers
Deuce Plus One and its service providers may process information in the United States and other locations where they operate. When required, we use appropriate safeguards for transfers across jurisdictions.
Changes to this policy
We may update this policy as the app, providers, or legal requirements change. We will update the date on this page and provide additional notice in the app or through account contact information when a change is material.
Questions?
Contact us at support@hyprdev.co.